Privacy Policy
1. Introduction
Mainland Minerals ("Mainland Minerals", "we", "our", or "us") is a New Zealand agricultural services company providing fertiliser products, soil testing, aerial application, ground spreading, agronomic advice, and related rural services.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with Mainland Minerals, including through our website, enquiries, customer accounts, and our services.
By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
a. Personal Information
When you contact us, request a quote, or become a customer, we may collect:
First and last name
Email address
Phone number
Postal and physical address
Farm or business name
Property location
Billing information
Any information you choose to provide during enquiries or consultations
b. Farm and Service Information
To provide our services, we may collect information relating to your property, including:
Farm boundaries and property maps
Soil test results
Fertiliser history
Property size and paddock information
Application requirements
GPS and location information where required
Product recommendations and application records
c. Website Usage Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring websites
Error and diagnostic information
d. Cookies
Our website may use cookies and similar technologies to:
Maintain website functionality
Improve website performance
Analyse visitor behaviour
Enhance your browsing experience
You can manage cookie preferences through your web browser.
3. How We Use Your Information
We use your information to:
Respond to enquiries
Provide quotes and recommendations
Deliver fertiliser products and services
Arrange aerial and ground spreading operations
Conduct soil testing and agronomic assessments
Communicate with customers
Improve our products and services
Process invoices and payments
Meet legal and regulatory obligations
Protect the security of our systems
We do not sell or rent your personal information to third parties.
4. Soil Testing and Farm Data
Where you provide soil tests, property maps, or farm information, we use this information solely to:
Assess nutrient requirements
Prepare fertiliser recommendations
Plan application services
Improve the accuracy of our advice
Maintain historical service records where appropriate
Ownership of your farm data remains with you.
5. Third-Party Services
We use trusted third-party providers to operate parts of our business, including services such as:
Cloud hosting
Website hosting
Email services
Payment processing
Mapping and geographic information services
Analytics providers
These providers only receive the information necessary to perform their services on our behalf.
6. Data Storage and Security
We take reasonable steps to protect your information using measures including:
Secure cloud infrastructure
Access controls
Password protection
Encryption where appropriate
Secure backups
Monitoring and system security practices
Although we take security seriously, no electronic storage or internet transmission can be guaranteed to be completely secure.
7. Sharing Information
We do not sell personal information.
We may share information where necessary with:
Contractors carrying out application services
Freight and delivery providers
Laboratory partners performing soil analysis
Professional advisers
Technology and cloud service providers
We may also disclose information where required by law or to protect the rights, property, or safety of Mainland Minerals, our customers, or others.
8. International Data Transfers
Some of our service providers may store or process information outside New Zealand.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.
9. Data Retention
We retain information only for as long as reasonably necessary to:
Provide our services
Maintain customer records
Meet legal and accounting obligations
Resolve disputes
Enforce agreements
When information is no longer required, it will be securely deleted or anonymised where practicable.
10. Your Rights
Subject to applicable New Zealand privacy laws, you may request to:
Access your personal information
Correct inaccurate information
Request deletion of information where appropriate
Ask how your information is being used
Withdraw consent where applicable
Requests can be submitted by contacting us using the details below.
11. Access and Deletion Requests
You may request that we update or delete your personal information where permitted by law.
Upon receiving a valid request, we will take reasonable steps to:
Update inaccurate information
Remove unnecessary personal information
Delete information where legally permitted
